Byte Store

Terms & Conditions

Terms & Conditions

Effective Date: 20/06/2025

Welcome to ZoneForge!

These terms and conditions outline the rules and regulations for the use of ZoneForge’s website, located at https://zoneforge.shop.

By accessing this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not continue to use ZoneForge.

1. Products and Services

  • We offer a range of physical products including electronics, personal care items, and daily essentials.
  • All orders are processed after confirmation and delivered through our authorized courier partners.

2. Pricing

  • All prices are listed in Bangladeshi Taka (৳) unless otherwise stated.
  • ZoneForge reserves the right to change prices at any time without prior notice.
  • The final payable amount will be shown at checkout.

3. Shipping Policy

  • We deliver products across Bangladesh.
  • Estimated delivery time is 2–5 business days, depending on your location.
  • Shipping fees are non-refundable once the order has been dispatched.
  • For more details, please refer to our full Shipping Policy.

4. Payment

  • We currently accept Cash on Delivery (COD) only.
  • The full payment, including any delivery charges, must be made at the time of delivery.

5. Returns and Refunds

  • Returns or replacements are only accepted for defective or damaged items.
  • Customers must notify us within 24 hours of receiving the product via phone or email.
  • If eligible, refunds will be processed within 7 business days.
  • For more details, please see our Return & Refund Policy.

6. Privacy

  • We collect only necessary customer information: name, phone number, and delivery address.
  • Your data will not be sold or shared with third parties except as required to fulfill your order.
  • Please review our Privacy Policy for complete information.

7. Disclaimer

  • We strive to provide accurate product information and images. However, actual colors, sizes, or designs may vary slightly due to screen settings or supplier updates.
  • ZoneForge does not guarantee that all products will fully meet individual expectations.

8. Contact Us

For any questions, support, or complaints, please contact us:

📞 Mobile: 01610-990293
📧 Email: info@zoneforge.shop
📍 Address: Plot 87 (BNS Center), Suite 505, Sector 07, Uttara, Dhaka 1230